Help Center & Knowledge Base

How Can We Help You?

Search our troubleshooting guides, FAQs, and API documentation for Free Edu & .COM Temporary Mails.

Popular Topics:

Activation & OTP Verification

Fix missing confirmation codes, delayed emails, spam filters, and rejected temporary domains.

Explore 4 solutions →

Inbox & Mailbox Lifespan

Learn how long messages are stored, mailbox expiration rules, and recovering previous addresses.

View mailbox rules →

API & Automated Testing

Integrate disposable inboxes into automated QA pipelines with Cypress, Selenium, Puppeteer, or cURL.

View API integration →

Privacy & Security Policy

Zero log commitment, server-side encryption, and why no personal information is ever requested.

Review privacy standards →

Custom Domains & Forwarding

Use your own domain MX records, forward incoming emails to your real inbox, and manage private aliases.

Learn about domains →

Apps, Extensions & Telegram

Install our Android application, Chrome browser extension, and Telegram bot for on-the-go disposable email.

Download apps & bot →
Showing all questions
Troubleshooting

Activation & Verification Code Issues

If you requested an activation link or OTP verification code and it hasn't appeared in your Free Edu & .COM Temporary Mails inbox yet, please follow these 4 steps:

  1. Click the "Refresh" button: While our server polls for new messages automatically every few seconds, clicking the manual Refresh button forces an immediate sync with the mail server.
  2. Allow 1 to 2 minutes: Some external platforms (such as Facebook, Netflix, Discord, or Steam) queue outgoing verification emails during peak hours, creating a brief 60–120 second transit delay before the message reaches our mail transfer agent (MTA).
  3. Change the Domain / Generate a New Address: If a specific service restricts certain public domain extensions, click "Change" or "Delete" on the homepage to generate a fresh address on an alternative domain name.
  4. Verify the exact spelling: Make sure you copied the full address including the domain without any leading/trailing spaces.
Pro Tip: Websites rarely send verification emails to blacklisted domains. We continuously rotate new, pristine domains to guarantee the highest deliverability rate in the industry.

Incoming emails are processed within sub-seconds upon reaching our high-speed SMTP relays. The moment the sending server completes the SMTP handshake, our real-time websocket and polling system renders the message directly onto your screen without requiring a page reload.

Some services cross-reference signups against known disposable email blacklists. When this occurs:
  • Click "Change" on the home screen to pick a different domain from our active domain pool. We add new, unflagged domains weekly.
  • Consider using our Temporary Gmail or EDU Temp Mail options which mimic authentic educational or corporate addresses.
Inbox Rules

Mailbox Lifespan & Email Recovery

Your generated email address remains active for as long as your session is active, or until you manually click "Delete" or "Change". Incoming messages are automatically pruned after 24 hours to safeguard your privacy and maintain optimal server performance.

Yes! If you noted down your previous temporary email address username and domain, you can click "Change" on the homepage, enter the same username, and select the corresponding domain. You will immediately regain access to any newly received messages for that address. However, messages deleted by the 24-hour retention purge cannot be restored.

Yes. Free Edu & .COM Temporary Mails fully supports HTML rendering, inline images, and downloadable file attachments (PDFs, ZIPs, photos, invoices). Each attachment is scanned for security and can be saved directly to your computer or phone with one click.
Developer Hub

Temp Mail API & Automated Testing

Our RESTful API provides endpoints to create mailboxes programmatically, poll for incoming messages, extract OTP verification tokens, and delete mailboxes. Here is a quick example of polling messages via cURL:

# 1. Fetch messages for an address
curl -X POST https://mtempmail.com/get_messages \
  -H "Content-Type: application/json" \
  -d '{"email": "[email protected]"}'

Visit our dedicated API Documentation Page for full schemas, rate limits, webhooks, and sample code in Python, Node.js, and PHP.

Standard free tier requests are rate-limited to 60 requests per minute per IP, which is plenty for automated QA test suites. If your application requires high-volume dedicated endpoints or higher throughput, check out our Premium Plans.
Security Policy

Privacy, Anonymity & Security

No. We operate a strict zero-log policy for user traffic. We do not require your real name, physical location, or credit card for free disposable email generation. All incoming emails are permanently destroyed from our disks after 24 hours.

Free Edu & .COM Temporary Mails is strictly an inbound receive-only service. We deliberately do not allow sending or replying to prevent spammers from abusing our mail servers, which is why our IP reputation remains clean and our delivery rates stay near 100%.
Advanced Features

Custom Domains & Email Forwarding

Yes! Registered premium users can bind their own domain names by pointing MX records to our mail servers. This gives you 100% private, unshared disposable inboxes with zero risk of domain blacklisting.
Integrations

Mobile Apps & Telegram Bot

Simply open Telegram and search for our official bot or click @mtempmail_bot. Send /start to receive an instant disposable email address directly inside Telegram. Any verification messages and OTP codes will be forwarded to your chat in real time!
🔍

No matching questions found

Try searching with different keywords like "activation", "API", or "timer", or contact our support team directly.

Need Personal Assistance?

Still Have Questions? We're Here to Help.

Can't find what you're looking for in our knowledge base? Reach out to our dedicated support team and we will get back to you within 24 hours.